Reviews (8,304)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness, especially useful for small businesses with up to 10,000 free emails per month and usage-based pricing. It features a user-friendly interface, easy setup, and responsive customer support via live chat. The app offers robust tools like SMS marketing, email list imports, and customizable messages with images and links, enhancing customer engagement and increasing sales.

December 9, 2022

Had a problem, but Quin solved it really quick for me! Good customer experience here! Would recommend this.

Huikkanen
Estonia
About 2 months using the app
March 5, 2023

This is a great platform for automation and the customer service is great too. Have valuable help from Quin.

My Smart Habitat
United Kingdom
About 2 months using the app
Edited June 22, 2023

Very friendly and efficient, I was helped by John and Regie who resolved my issues quickly. I recommend this app.

Beautyfskin
France
About 2 months using the app
June 21, 2023

I like the responsiveness of the service, the atmosphere is friendly and good, thank you for the information and clarifications.

RefreshPurement
France
About 1 month using the app
May 10, 2023

Its alright just the validation process takes long and needs work. it took me like 3 days of customer support to get it figured out

RetroGroove.us
United States
About 1 month using the app
November 6, 2023

Salut Princesse.
Je suis un débutant en e-commerce et c'est pour la première fois que je configure SmsBump.
Je ne peux vous parler objectivement de mon expérience que plus tard.
Je crois que mes difficultés actuelles sont beaucoup plus liées à mon faible niveau d'anglais.

NLONAAM
United Kingdom
About 1 month using the app
January 3, 2019

So far I have been extremely happy with this app. It allows me to edit my campaigns and add as must emojis that I want. It allows us to have the opportunity to get free credits as well.

Eye Candy
United States
About 1 month using the app
November 25, 2020

The customer service is amazing. I will be recommending it to friends within the ecom world. Thanks again.

OG Tracks
Australia
About 1 month using the app
February 28, 2019

I just started using the app, we will see what happens but its promising :), I hope it can help me achieve what I want

Just One Item
Canada
About 1 month using the app
December 4, 2020

I am using this for abandon cart messages, it was fairly easy to set up and it's a very well known trusted brand.

HB Lights
Canada
About 1 month using the app