Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

October 12, 2024

Super app, thank Joann for beeing reactive

MyShower
France
28 days using the app
July 10, 2024

Melvin was great and quick with being very helpful.

Key of Shawn
United States
About 1 year using the app
September 14, 2024

Quin's customer support at YOTPO was fantastic! He helped streamline our SMS marketing setup on Shopify, offering insightful tips and resolving issues quickly. His proactive follow-ups ensured everything ran smoothly. Highly recommend for enhancing customer engagement on your store!

Biomilk
Bulgaria
About 5 hours using the app
September 13, 2024

Really helpfull, big respect to my man Rock, thank you for your help!

Jersey Junction
Cyprus
1 day using the app
November 2, 2024

Great customer service, my issue was resolved promptly by Joann

Strive
Bulgaria
About 23 hours using the app
October 12, 2024

Melvin is awesome!

Beauty Queen
United States
5 months using the app
October 2, 2024

Melvin F. was very helpful and efficient in resolving my issue.

Havana Cigar Exchange
United Kingdom
6 days using the app
August 10, 2024

Rock was so helpful.

Real Wealth Club
United States
About 3 years using the app
June 19, 2024

Amazing customer support, super friendly and were able to point me in the right direction. literally solved my problem in two minutes. Thank you Princess S. definitely will come come to you for future endeavors :)

Aligns
Australia
2 months using the app
September 2, 2024

the support, specifically PL, was very helpful and efficient.

Hemlock
Poland
About 2 months using the app