Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

December 30, 2022

I like that there is a free version of this app available. I was assisted by Marnie in the support chat today. She responded to my initial chat quickly and she was accommodating in her responses. She even sent screenshots which helped a lot.

Cheveux Vierges
United States
About 1 month using the app
November 14, 2020

Harry helped me enormously by answering all my questions about the application. I highly recommend the person and the application.

Heliaa.com
France
About 1 month using the app
April 16, 2023

Molto veloci e disponibli! è stato molto attento e cordiale, consigliatissima quest'app soprattutto per l'assistenza

Il mio negozio
Italy
About 1 month using the app
October 8, 2022

Ivan was amazing, stepped up and made validation and confirmation happen very quickly. That way, I was able to get my campaign up and running

Ethics The Brand
United States
About 1 month using the app
April 10, 2023

It was good. I found the assistance to be helpful, and I received good instructions from Joann C. Thanks again

The Shoppe on Green Acres
Bahamas
30 days using the app
February 28, 2021

Amazing customer service, very patient and provide great advice to keep us safe. Can't wait to start using it.

grandma_my_angel
United States
30 days using the app
June 16, 2023

Ho avuto dei problemi con SMSBump riguardo la convalidazione, ma Mylene mi ha aiutata ed è stata fantastica e super veloce!

TonicBody
Italy
29 days using the app
August 8, 2023

App is great but the email templates could be a lot better. Hard to navigate and edit and customize, other than that, app is great.

Zen Growth
United States
28 days using the app
August 15, 2020

I am happy with the customer service team, have been very helpful and prompt service. 24/7 , I know that I can rely upon them anytime in the day.

The Toys Republic
Australia
28 days using the app
Yotpo - Email & SMS replied August 17, 2020

Yes! We are available 24/7. If you do have any questions, you can reach us at any time 🤗

July 24, 2023

Great app! Even better customer service. My customers love it too!
Great app! Even better customer service. My customers love it too!

Skertin
United Kingdom
27 days using the app