Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

September 24, 2024

Joann C was very helpful

Terra Bianca
Moldova
About 1 month using the app
October 25, 2024

Jay was great help he got me verified very quickly I had no idea why it wasn't verifying me but Jay help massively and I got through the process with ease.

Tekleer
United States
27 minutes using the app
June 5, 2024

I love the easy setup! John D was extremely helpful and quick when requesting an API key. I have tried other review apps in the past that were impossible to set up. I highly recommend SMS Bump!

Michelle's Creatives
United States
Almost 4 years using the app
October 17, 2024

Onboarding with live chat help from Rock N made everything fast and easy. Every single question answered quickly and with text to paste, links to screenshots, etc.

Cora's Frozen Candy
United States
About 1 hour using the app
July 1, 2024

PL was amazing and very helpful. Walked me through al the processes to get verified very quickly enabling me to get back to my store. Thank You So Much.

F A U S S E
United States
4 months using the app
August 7, 2024

Love the app, I reached out to customer service via chat and Melvin was very efficient and sorted my challenges

Swoop Baby
Australia
About 1 month using the app
June 23, 2024

Fast and very helpful support from your friendly staff member PL. Great service.

Max's Protein
Australia
Almost 4 years using the app
June 27, 2024

Quin got right to the source of my problem and fixed it without me even having to explain what was going on!

Sweetly Sunkissed Co.
United States
3 months using the app
July 22, 2024

I am impressed with the support that I received this evening! John D was quick to help me with an issue and he was able to help me resolve it super quickly!

BlairCreativeCo
United States
7 days using the app
October 11, 2024

Joann C was super responsive and helpful, thanks a lot for the support!

My Store
Belgium
1 day using the app