Reviews (8,245)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

August 19, 2024

Melvin F. was very helpful and efficient with resolving my issue. He provided clear information and walked me through the process.

CocoaLuxe Home & Spa
United States
Almost 4 years using the app
September 23, 2024

PL helped me by swiftly responding to my requesting and guiding me through the process of verifying my TFN number I am very thankful for their help.

The Cultre Store.
United States
Over 1 year using the app
August 22, 2024

This app is a game-changer. Its robust marketing features allowed me to replace multiple apps with just one. Quin was incredibly helpful in guiding me to the documentation for the app set-up.

Calabash Tea
United States
Over 2 years using the app
August 22, 2024

Hello im writing a review about the person who helped me, the name was Quin and they completely saved me from hell. I was struggling so hard to get rid of my sms pop up for days and countless hours and she hlped me in seconds. Definitely deserves a raise.

YEZO
United States
About 1 year using the app
September 16, 2024

Easily the best customer service chat I’ve ever encountered. PL was great help with all my questions and the app itself is very organized and professional.

Ashleighs Elite Extensions
United States
Over 2 years using the app
September 30, 2024

Fantastic customer service. PL helped me get setup and verified. Made the process fast and easy. Thank you so much.

Gold Coin Bezels
United States
8 months using the app
October 1, 2024

Princess "PL" did a great job assisting me with understanding how to make my flow work properly!

SKRUED
United States
About 3 years using the app
October 4, 2024

I had to validate my toll free-number and Joann was quick and efficient in helping me. great customer service!

earthernmagicessence
United States
Over 1 year using the app
August 28, 2024

I encountered a problem with email list importing during use, and agent John D helped me solve it very promptly and quickly.

EMKE
Germany
Almost 2 years using the app
September 2, 2024

Very helpful support via online chat, PL particularly ensured that all my queries were dealt with appropriately. I would recommend Yotpo

Emerald Hair & Beauty
United Kingdom
Almost 4 years using the app