Reviews (8,344)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its scalable, usage-based pricing and user-friendly interface, ideal for managing email and SMS campaigns. It features comprehensive marketing tools like customizable templates and segmentation, which boost customer engagement and sales. The responsive customer support, often via live chat, and easy setup with seamless integration, such as list imports from MailChimp, are also significant advantages.
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"I had a fantastic experience with Yotpo's support team, especially with John D. He was incredibly knowledgeable, patient, and quick to resolve my issue. John went above and beyond to ensure I fully understood the solution and even provided additional tips to optimize my setup. It's rare to find such dedicated and efficient customer service. Thanks to John D and the Yotpo team for making the process smooth and stress-free!"
The product review section has been great so far. I just contacted Marnie for help adding Yotpo to my website for emails and flow. She was very helpful!
Still working on getting it setup, but I sincerely appreciate Melvin's help. He was quick to respond and eager to help. I am always a fan of excellent customer service. Thanks again, Melvin!
If you ever have an issue, but your rep is Jay ?? that wont be around for long once he's able to help call it done and resolved. Yotpo for the win
I worked with Melvin to set up an sms campaign that required some trouble-shooting. I was able to get everything launched and Melvin provided excellent, helpful, and thorough customer service. Great work Melvin!
I've been using Yotpo for my email marketing for several months, it is very easy to use and the support, including today by John D has always been good!
Great app and great support. We use it on all our sites for SMS.
Quin was incredibly helpful and quickly helped us resolve a small issue we had. Highly recommend.
Veri kindly customer service. I chat with Joann and he is very good boy. Thank you for support. Have a success with your business
PL was so helpful and kind while walking me through the verification process. Knowledgable and kind! Thanks for the help! Love the app and how it helps with my business!
Customer support provided by Joann was so useful to solve my doubts about my SMS campaigns.
The app have years in the market and are one of the best solution in Shopify to manage and automate the marketing with sms and email.