Reviews (8,141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.
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Gen is super helpful, very responsive and all in all the experience is very good!
Customer service is always fast which is a huge plus.
The only down side is the cost of SMS as a store that doesn't exist in the US and is considered as international. Would be perfect if the cost was lower.
Easy to use and pretty straightforward, just not suitable for Australia. Great customer service from PL!
The chat feature was great and my Princess was invaluable. I would have given a 5 but I am still trying to figure it all out.
Joann a été très sympathique et vraiment efficace. Je recommande le service client qui est d'une très grande qualité
@AJ tell me what i need to do and send me a Clear instructions
Amazing app! This gives me the opportunity to notify customers about every important news/announcement!
Très bonne application, bon service client qui aide à paramétrer et à répondre a toutes vos questions, au top !
quin was great at helping me get going . thank you very much for your help..
All the Stars to the customer service representative. I had an issue which needed a fresh vibrant mind, and Angelica was it. Super smart, responsive and extremely resourceful. I will try the App because of this experience.
Pl was great and helped me be able to navigate app much better. After not setting up my flows correctly, PL walked me through the best ways to capture emails and sms. They also provided links where I can reference to be able look over in future.