Reviews (8,260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
Refine
-
By rating
Great app. have used it for all my projects. Melvin was also incredibly helpful with verification.
Princess "PL" did an amazing job helping me get my TFN verified!
John D was very helpful in completing Account Verification so we could get up and running. He's very fast and professional!
La atención de John D. fue excelente y siempre estuvo pendiente.
Love the app, I reached out to customer service via chat and Melvin was very efficient and sorted my challenges
Amazing customer service! Marnie E helped me activate my account and answered all my questions, grateful for her attention.
Quin helped me so good and the service was perfect and fast!
I recently received support from Regie, and I couldn't be happier with the experience. Regie was incredibly helpful, friendly, and knowledgeable, addressing all my concerns promptly and efficiently. It's clear that customer satisfaction is a top priority. Highly recommend their support team!
good design of the app
YotPo has a steep learning curve. However, the customer service has been fast to respond and friendly. John was very quick and friendly in providing answers where possible.