Reviews (8,260)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

August 26, 2024

Great app. have used it for all my projects. Melvin was also incredibly helpful with verification.

WatchmakerFix
France
6 days using the app
October 13, 2024

Princess "PL" did an amazing job helping me get my TFN verified!

CozyAbode™
United States
About 21 hours using the app
September 30, 2024

John D was very helpful in completing Account Verification so we could get up and running. He's very fast and professional!

Bon Tropik
United States
1 day using the app
August 3, 2024

La atención de John D. fue excelente y siempre estuvo pendiente.

SpeedingShop
Chile
About 2 months using the app
August 7, 2024

Love the app, I reached out to customer service via chat and Melvin was very efficient and sorted my challenges

Swoop Baby
Australia
About 1 month using the app
July 8, 2024

Amazing customer service! Marnie E helped me activate my account and answered all my questions, grateful for her attention.

Unike Love
United States
About 4 years using the app
August 21, 2024

Quin helped me so good and the service was perfect and fast!

JANNA LOUISE AMSTERDAM®
Netherlands
9 days using the app
August 8, 2024

I recently received support from Regie, and I couldn't be happier with the experience. Regie was incredibly helpful, friendly, and knowledgeable, addressing all my concerns promptly and efficiently. It's clear that customer satisfaction is a top priority. Highly recommend their support team!

My Mystic Melodies
United States
29 days using the app
September 15, 2024

good design of the app

VOON
Morocco
2 days using the app
September 13, 2024

YotPo has a steep learning curve. However, the customer service has been fast to respond and friendly. John was very quick and friendly in providing answers where possible.

Cat Evolution
Australia
2 days using the app