Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

August 27, 2024

The customer service was really great and helpful. PL the person I spoke to was also very sweet and welcoming

WildCatCo
United Kingdom
3 days using the app
September 28, 2024

Melvin provides great customer service!

Rollin' Coal Farm Toys
United States
29 days using the app
October 29, 2024

John. D was very helpful and quick when verifying my request.

My Store
United States
About 19 hours using the app
June 18, 2024

I recently started using the Yotpo SMS & Email app for my Shopify store and the setup was super easy. A huge thanks to Melvin from their support team who helped me get SMS verified for the US and Canada extremely quickly. I haven't had the app long yet but I can't wait to see how it performsg.

Tiny Tutors
United States
About 1 month using the app
August 7, 2024

I had a great and easy process setting up my SMS campaign thanks to Melvin, he made the process smooth and was nice.

Malije
United States
About 13 hours using the app
July 12, 2024

Easy set up process. Melvin was great! Now let's make $$$ together!

MagLix
United States
17 days using the app
September 30, 2024

John D was amazing

Devozione
United States
About 1 month using the app
October 8, 2024

MARNIE WAS EXCELLENT THANK YOU SO MUCH FOR YOUR HELP

Sarah Taghipour Ceramics
Canada
About 17 hours using the app
September 13, 2024

Quin and John D. were both very helpful in assisting me with the process of getting verified for SMS as well as verifying my email domain.

Tortoise & Hare Children's Boutique
United States
About 5 hours using the app
October 13, 2024

Princess "PL" did an amazing job helping me get my TFN verified!

CozyAbode™
United States
About 21 hours using the app