Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

Edited May 3, 2019

De momento va todo bien, parece que funciona, a ver si es verdad que me puedo olvidar de los mails. Por ahora estoy utilizando solo el modo automatico para recuperar carritos abandonados...

BULLZONE
Spain
11 days using the app
October 6, 2022

Great customer service. Shoutout Fhoel! Is one thing to read a review but it different getting great customer service for yourself!

Far Above Apparel
United States
11 days using the app
Edited January 21, 2021

I enjoyed setting up the app, it wasn't too complicated at all and am happy with the application. The support is also really good, with really fast replies and good info and knowledge. They're also really polite and kind and try to offer as much as possible, while not minding taking questions to help check and validate their information.

petwands
United Kingdom
11 days using the app
February 9, 2019

Very high potential.. although testing the SMS to my phone didn't work. I did not receive it.. curious if my customers will get it..

Athleon
Netherlands
11 days using the app
July 20, 2019

Estou usando o app e estou gostando. A parte negativa na minha opniao é que os creditos gastos são do meu cartao de credito entao isso limita um pouco campanhas extras

Tech Pronto
Brazil
10 days using the app
April 16, 2020

I had some issues with setting it up. But they helped me fix everything. Cstomer service from Simeon was amazing!

Galaxy Sparkle
Canada
9 days using the app
August 13, 2020

the helping team are so nice and patience . they helped me a lot in setting up the guidelines.so cool

highlybeauty
Saudi Arabia
8 days using the app
Yotpo - Email & SMS replied August 17, 2020

Happy to help! If you do need additional assistance, we are working 24/7, so feel free to contact us at any time!

July 5, 2019

Nice app, very helpful and pretty easy to navigate. Gives you the opportunity to engage more with customers,

Liberation Xchange
United States
8 days using the app
April 12, 2023

Joann C was very helpful and patient with helping me validate my account. She provided all the links and texts.

Urth Pets
United States
6 days using the app
September 8, 2022

Tanta roba, bella pratica e funzionale ed assistenza top, ti aiutano in ogni momento dall'installazione a problemi successivi con i flow o automazioni

Amesstaytrue
Italy
6 days using the app