Reviews (8,223)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

September 16, 2024

The best app and customer support

ÖrökFény ™ Magyarország
Hungary
12 days using the app
October 14, 2024

Rock N's service was fantastic! Resolved my issue very quickly.

Woodemon
United States
About 16 hours using the app
July 8, 2024

I really liked the service. Everything is clear, fast and professional.
Special thanks to Joann C for the speed of service!!!

GOLVI store
United Kingdom
2 months using the app
September 28, 2024

Signed up for yotpo marketing. Quin Shiena G helped me sign up and a quick and easy job and was easy to communicate with

STARGAZE
United States
About 1 hour using the app
August 13, 2024

Regie did a verry good job & is a verry friendly person!

Venturi
Belgium
28 days using the app
October 29, 2024

Jay was super helpful and super patient with me! and he gave clear instructions and made it easy for me to understand and didn't leave my side thanks Jay

Nouna Store
United Kingdom
About 1 hour using the app
July 23, 2024

marnie E was great and quick I appreciate her help.

Sunshine grace
United States
About 2 months using the app
July 30, 2024

Great app and customer support Quin helped me alot and was very patient

SacredUniversity
United States
29 days using the app
September 27, 2024

Melvin was very helpful to us getting SMS marketing and toll free number verification set up for our Shopify store. Thank you Yotpo and Melvin!

Project Divine
United States
39 minutes using the app
June 8, 2024

i was having trouble verify my account but i spoke to Rock N from the support team and he put my worries to rest. i have tried other sms app but yotpo by far is the easiest for me to understand how to create campaigns and collect subscribers

VOY-ANT
United Kingdom
6 months using the app