Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 25, 2024

Excellent support via chat. Joann & Marnie wwere great helping us out to get started!

Fox Airsoft
United States
27 days using the app
July 14, 2024

Princess L was very helpfull. Very fast and clear. Thanks

Ompoy
France
4 months using the app
September 30, 2024

I've been so frustrated with the verification process, but today I received the absolute BEST help from Agent PL. She was incredibly patient and so helpful! I'm not exaggerating—she made a huge difference. I'm so grateful she was willing to go the extra mile for me

Blueprint Financial Solutions
United States
About 1 hour using the app
June 8, 2024

i was having trouble verify my account but i spoke to Rock N from the support team and he put my worries to rest. i have tried other sms app but yotpo by far is the easiest for me to understand how to create campaigns and collect subscribers

VOY-ANT
United Kingdom
6 months using the app
Edited July 9, 2024

got helped quickly by Princess PL and she managed to help me and answer all my questions, best customer service so far. i really recommend this app

Mitior - Anime Streetwear
Netherlands
30 days using the app
September 13, 2024

John D was super quick and great!

Lacie
United States
4 days using the app
July 31, 2024

Many thanks to the support of Quin, it helped me a lot

Point Terminal
Mexico
5 days using the app
August 17, 2024

Service au toppp ! je recommande . Le service ezst exellent. Je remercie Rock N

MAILLOT PALESTINE
France
About 2 months using the app
September 11, 2024

Thanks for Rock N for his help to verify my account. This is a really good app. i recommend.

Mauvvo
United States
1 day using the app
July 16, 2024

Marnie was a big help and fixed my issues I had quick!

Rxchgrl
United States
About 2 months using the app