Reviews (8,353)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.
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Very good customer service, assisted me in everything I needed. very good abandoned cart features..
Great support team @jeffrey is very patient and kind to answer and help with all the queries
great app does everything I need it to do
No está mal, tiene buena estrategia para poder enviar mensajes en diferentes franjas de horarios, eso da muchas posibilidades.
Setting up SMS marketing is more complicated than I thought. Some bugs and problems need to fix. I was stuck with technical rep Marnie for over an hour; she was accommodating and patient in solving the issues. I would give customer service five stars for sure, but the user's experience of SMSBump is four stars.
found the support quick and friendly today, this assisant marnie made it easy. i really recommend this app
Quin was great in answering all my questions and got me validated promptly! Thank you so much for your help.
Was having a lot of issues integrating SMSBump and Klayvio, it took a few days which was fustrating but thanks to Princess (PL) the issue got resolved!
Really appreciate their great knowledge on getting this configured because if not I would of used another service.
Customer services was very helpful when trying to verify our phones. Aleksander gave us all the instructions on what to do and it was fast. So far it seems like a good app we will have to see if it turns out to work good for our company. Will review again in a month or two.
Quin was great she helped me fix why my sms marketing campaign kept failing.