Reviews (8,272)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its usage-based pricing, ideal for small businesses and startups. It features a user-friendly interface, customizable email templates, effective SMS campaigns, and advanced customer segmentation, enhancing marketing efforts and boosting sales. Seamless Shopify integration and responsive live chat support, along with comprehensive learning resources, make it a valuable tool for streamlining marketing operations by consolidating multiple tools into one solution.

August 12, 2024

So far so good, theres been a few things that i wanted to update on this app and YOTPO was able to make it happen!! Melvin has been a great helper overall in our needs and we really appreciate that!!!

DIEVIER
United States
About 2 months using the app
November 2, 2024

Marnie Was such an awesome help I’ve been struggling with this for weeks and we fixed it in 20 minutes

True Freedom Apparel
Canada
38 minutes using the app
August 26, 2024

Their support team is efficient and super helpful. Spoke to Mr Melvin F, was extremely quick with response time and easy to communicate with today.

My Private Doula Sydney
Australia
3 months using the app
September 13, 2024

YotPo has a steep learning curve. However, the customer service has been fast to respond and friendly. John was very quick and friendly in providing answers where possible.

Cat Evolution
Australia
2 days using the app
September 18, 2024

“Estamos extremamente satisfeitos com o suporte oferecido pela Yotpo Email Marketing & SMS. Desde o primeiro contato, a equipe se mostrou muito eficiente e pronta para ajudar em todas as nossas dúvidas e necessidades. problemas técnicos, o atendimento foi ágil e solucionou tudo rapidamente. O conhecimento da equipe, combinado com a simpatia no atendimento, fez toda a diferença em nossa experiência. "

Timeless Famme
United States
5 months using the app
August 26, 2024

Good APP and the customer service named John D was very patient and solved my problem effectively. Recommend

attifit
Hong Kong SAR
Over 1 year using the app
September 13, 2024

Rock N locked in for me, and made the process of verifying my toll numbers easy, thank you.

DryBuddy
France
About 1 month using the app
September 4, 2024

Marnie is the best, great app! thank you

Seed World
Israel
Almost 3 years using the app
September 1, 2024

Marnie was very helpful, straightforward, and friendly overall just amazing.

qre8tiveminds
France
4 months using the app
August 9, 2024

Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!

Rolovamodel
Finland
10 months using the app