Reviews (8,260)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

June 18, 2024

John D. was extremely helpful and made my user experience much better!!

Control The Vibe
United States
Almost 3 years using the app
September 15, 2024

good design of the app

VOON
Morocco
2 days using the app
July 30, 2024

Great app and customer support Quin helped me alot and was very patient

SacredUniversity
United States
29 days using the app
June 18, 2024

Fantastic SMS tool with exceptional support! Melvin F went above and beyond to resolve all our issues, providing clear, step-by-step assistance that made everything so much easier.

Wine and Whiskey Decanter
Canada
Almost 2 years using the app
July 12, 2024

Easy set up process. Melvin was great! Now let's make $$$ together!

MagLix
United States
17 days using the app
October 23, 2024

Using this app for the first time, excellent assistance from PL!

Fire Rescue Gifts
United States
About 2 hours using the app
October 18, 2024

Jay was great!

vintque™️
United Kingdom
20 days using the app
July 23, 2024

marnie E was great and quick I appreciate her help.

Sunshine grace
United States
About 2 months using the app
July 25, 2024

Excellent support via chat. Joann & Marnie wwere great helping us out to get started!

Fox Airsoft
United States
27 days using the app
June 18, 2024

I recently started using the Yotpo SMS & Email app for my Shopify store and the setup was super easy. A huge thanks to Melvin from their support team who helped me get SMS verified for the US and Canada extremely quickly. I haven't had the app long yet but I can't wait to see how it performsg.

Tiny Tutors
United States
About 1 month using the app