Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 9, 2024

Customer service was great thanks to ROCK N. Very helpful and patient with me

Hustla Apparel
United Kingdom
2 months using the app
June 12, 2024

Customer service is great - Marnie solved my problem with one chat session. Very responsive and no wait time.

Karens Boutique Kells
Ireland
Almost 3 years using the app
June 29, 2024

Customer service very kind and understanding, Melivin helped me out very much highly recommend

𝕽𝖊𝖛𝖊𝖑𝖆𝖙𝖎𝖔𝖓 𝕿𝖍𝖗𝖊𝖆𝖉𝖘
United States
2 months using the app
October 23, 2024

Using this app for the first time, excellent assistance from PL!

Fire Rescue Gifts
United States
About 2 hours using the app
October 18, 2024

Jay was great!

vintque™️
United Kingdom
20 days using the app
July 3, 2024

I recently had the pleasure of receiving exceptional customer service from Quin at Yotpo. They assisted me promptly and with utmost respect. Quin's efficiency and respectful manner made resolving my issue effortless and pleasant. I highly recommend Yotpo's services based on this outstanding experience with Quin.

Keepin it Clean
United States
13 days using the app
October 20, 2024

Rock has worked with me and was great when resolving my issues!

Scarcity
United States
About 2 hours using the app
July 17, 2024

John D was extremely quick & efficient to help confirm and activate our app for our website!!

Matcha Made Skin
United States
16 days using the app
May 23, 2024

I love this app! Very easy to use and if you need help with anything the support team responds very quickly and stays connected until your issue is resolved. I worked with Rock today on a issue and it was a pleasure! He worked with until we got it working

Pray. Hustle. Dominate
United States
About 4 years using the app
July 2, 2024

What can I say about John D that hasn't already been said? 5 stars

Sneak Attack Dice
United States
21 days using the app