Reviews (8,260)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 20, 2024

Rock has worked with me and was great when resolving my issues!

Scarcity
United States
About 2 hours using the app
August 17, 2024

Regie did a great job!

Royal Doggo
Australia
About 2 months using the app
July 31, 2024

Many thanks to the support of Quin, it helped me a lot

Point Terminal
Mexico
5 days using the app
October 21, 2024

Melvin was very supportive and is very fast to reply! Awesome customer service and I recommend the app! Thanks and have a nice day!

Strabella
United States
28 minutes using the app
July 30, 2024

Very good support, specially "PL" assistant was very nice.

VerityStyle
Spain
About 1 month using the app
September 16, 2024

PL helped me a lot with my issues. Very fast support and super friendly. The app itself is a MUST. Thanks

EcoBreeze
Bulgaria
About 1 hour using the app
July 8, 2024

I really liked the service. Everything is clear, fast and professional.
Special thanks to Joann C for the speed of service!!!

GOLVI store
United Kingdom
2 months using the app
July 14, 2024

Princess L was very helpfull. Very fast and clear. Thanks

Ompoy
France
4 months using the app
June 8, 2024

i was having trouble verify my account but i spoke to Rock N from the support team and he put my worries to rest. i have tried other sms app but yotpo by far is the easiest for me to understand how to create campaigns and collect subscribers

VOY-ANT
United Kingdom
6 months using the app
Edited July 9, 2024

got helped quickly by Princess PL and she managed to help me and answer all my questions, best customer service so far. i really recommend this app

Mitior - Anime Streetwear
Netherlands
30 days using the app