Reviews (8,347)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.
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SMS Bump is not user friendly and confusing to navigate. there are no readily available tutorials or definitions given for the jargon used on the app/site. There are also a couple bugs I encountered which made it very discouraging, to say the least. This is what brought me to seek help that from customer service. All of my questions were answered by PL. she was quick and friendly and answered all ...
i used this app and i really like the way it works. more improvements though but hey! just love the app anyway
Still setting up but seems okay
perfect assistance helped me thanks marnie highly recommend to everyone they respond right away thanks
app seems legit to me. i just started using it ut seems like what my store needs to succeed for real in real time in my part of the world. lets see how it goes
Mernie fue amigable, rápido y efectivo. Todavía no pruebo el marketing por SMS, pero seguro es un buen servicio.
The Set Up is a little bit complicated and i was lost like Frodo, but after a few Videos i was ready to set up everything right.
Thank you for your review. If you want to get the most from our app, please contact our support team :)
Awesome app, but it has not really brought significant ROI yet. I followed the guides and everything, but it just seems like my customers do not respond well to it.
lacks product description !!!!! but JOHN D helped me at support chat.
Another issue came later, I chat with ROCK, No1 support person. Thanks.
Hi!
Thank you so much for sharing your feedback! We’re glad that John D and Rock were able to assist you when you needed help! Your input is incredibly valuable to us, and ...
I recently interacted with Don from SMSBumps customer care team and had an outstanding experience. Their quick response, knowledge, and problem-solving skills were impressive. They showed professionalism, empathy, and were readily available. They followed up to ensure my issue was resolved and asked for feedback. I highly recommend SMSBumps customer care service, and I'm extremely satisfied with ...