Reviews (8,307)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effectiveness, especially useful for small businesses with up to 10,000 free emails per month and usage-based pricing. It features a user-friendly interface, easy setup, and responsive customer support via live chat. The app offers robust tools like SMS marketing, email list imports, and customizable messages with images and links, enhancing customer engagement and increasing sales.
Refine
-
By rating
Joann was so helpful in resolving a setup issue I had. Absolute gem! Thanks!
There was a bit of miscommunication at first but got what I needed done with support on the second try. Their platform is easy and straight forward. I heard so many great things when they were called SMSbump, and never tried. I'm so glad I decided to try them now that I have my store up and running.
John D - amazing and responsive support. Helped me isolate an sms subscription issue back to shopify. Made the process seamless and easy. Best support ever!
I have going back-and-forth between a few other SMS + email apps. Since Yotpo has been so easy to set up and also focuses on the customer interactions and reviews, as a small business I believe this is the best solution. Quin has been helping me through the process to get verified for SMS and it was easy clear and fast.
Jay was awesome. thanks for putting me through the process
We needed help to verify our TFN and Rock N was a great help. His instructions were really simple and clear. After a few clicks, we're ready for Yotpo to verify us. Thanks Rock!
John D was super helpful and super patient with me! I am not tech savvy, and he gave clear instructions and made it easy for me to understand and didn't leave my side.
Jay understood the assignment !!! he showed patience and phenomenal customer service--Thank You Jay--Keep up the great work !!!
I had an excellent experience setting up my SMS marketing campaign thanks to Rocky. From the very beginning, Rocky provided outstanding support, guiding me through the entire process with clarity and professionalism. He helped me configure everything step by step
I had a lot of issue figuring out how to be able to have a embedded form to my landing page. John D took his time and went in and explain to me how it work and how to put it after he did it already for me. Really help me a lot and now i have a lot of people on my SMS. Thank John D