Reviews (8,224)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

July 2, 2024

Joann C was very helpful with my questions and helped me resolve my problem

HUSSL
Australia
3 months using the app
July 19, 2024

Wow! That was easy, thank you Rock for your help!

The Play
United States
13 days using the app
July 6, 2024

Had big difficulties. Great support. Especially from Rock. Amazing service

PocketCinema
Singapore
14 days using the app
August 30, 2024

The customer service is very good and very helpful. Thanks Rock.

Vitealis
France
About 15 hours using the app
June 19, 2024

John D works super good and helped me setup my marketing, because of him I will start using Yotpo SMS

Saints clothing
Portugal
About 1 month using the app
Edited June 21, 2024

Regie was great help as I began using the app! Walked me through many steps and made it much easier for me by sending links to the chat. Definitely recommend this app and their great support team!

Rock N. & Melvin also were a big help with setting up my email & sms marketing. They made the process very smooth! The whole team has been great! Thank you!

Take Heart
United States
7 days using the app
September 28, 2024

Fast and accurate help to setup sms marketing!

Thanks Jay

TheElectronicsHub
Sweden
About 1 hour using the app
August 27, 2024

Joann was very knowledgeable and helpful. The app seems awesome but I am just setting up now. For now though 5 stars.

Tumbler Troll
United States
34 minutes using the app
September 17, 2024

Had a quick issue and Rock N helped me solve it.

Level Logos
United States
About 3 hours using the app
August 31, 2024

Un service support parfait et à l'écoute ! Je remercie tout particulièrement Rock N pour son aide.

Ma boutique
France
2 months using the app