Reviews (8,224)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Great app and customer service experience. Quin was very helpful
So far customer service has been easy and efficient. I have high hopes!
Quick easy setup and amazing help from Quin when getting verified, amazing easy instructions to follow!!
Awesome support from PL to get going!!
Was met with a very swift and kind support team. Joann C, made the experience very welcoming, excited to work with the app!
Very prompt customer service that can solve all issues.
John D was extremely quick and helpful. He provided a workaround solution and submitted a ticket for a long-term fix as well.
So far, SMS Bump is super rad! Customer service is great! They were incredibly responsive and helpful with any questions I had, especially John D. The platform itself is intuitive and user-friendly, making it a breeze to set up and manage SMS campaigns. I've been impressed with the results so far; the open rates are fantastic, and it's clear that our customers appreciate the personalized touch of SMS messages. Overall, I couldn't be happier with SMS Bump - it's definitely become an integral part of our marketing strategy.
Working on getting my account up and verified. Contacted SMS Bump support walked through the automated process and then had John D validate my account. So far so good.
John D," in your review – this helps me a great deal.