Reviews (8,272)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its usage-based pricing, ideal for small businesses and startups. It features a user-friendly interface, customizable email templates, effective SMS campaigns, and advanced customer segmentation, enhancing marketing efforts and boosting sales. Seamless Shopify integration and responsive live chat support, along with comprehensive learning resources, make it a valuable tool for streamlining marketing operations by consolidating multiple tools into one solution.

August 26, 2024

I contacted support via chat and spoke with Marnie. They were super helpful and walked me through updating the policies on my site for my toll-free number to be resubmitted for approval.

StitchWichs Custom Apparel & More
United States
9 days using the app
June 2, 2024

customer service is fantastic, John D was able to help me out so fast with any issues that needed resolving for my website to provide SMS messaging, thank you John!

Just A Touch Hair Co.
United States
Over 3 years using the app
October 14, 2024

Jay is AWSOME, great service!!

ABC Wonders
Cyprus
13 days using the app
April 18, 2024

Melvin F was very helpful. I was having issues with sending out a message to my subscriber, but he helped me and got it done. Thanks alot :)

Lucent Aura
United States
Over 1 year using the app
September 8, 2024

PL was amazing with the help that was provided today!! Thank you so much for making it easy for me to understand.

Mezmerized
United States
1 day using the app
September 28, 2024

Melvin provides great customer service!

Rollin' Coal Farm Toys
United States
29 days using the app
July 7, 2024

PL was great, kind, and quick. She helped me quickly and gave me simple directions to resolve the issue. I wish all customer service was like this!

Maverlydesigns
United States
Over 1 year using the app
August 18, 2024

Great assistance and effective chat John D was amazing in helping me

Rae Symone Collection
United States
About 1 year using the app
March 19, 2024

While setting up my account to make it compliant with the USA and Canada so I can do SMS marketing Marnie helped me out on the live chat and response was fast, even though we had some few mistakes on my end setting up we worked together to fix them quickly so now I wait for the rest of the back end process. If only Facebook had live support like other Shopify apps lol. Thanks Marnie, I hope I get to set up my campaigns soon :- )

VR & Beyond | Premium VR Products for Everyone
United States
3 months using the app
September 24, 2024

Joann C was very helpful

Terra Bianca
Moldova
About 1 month using the app