Reviews (8,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Quin was really greatful and patient with my concern
Quin was very helpful. Every step was explained and the process was very smooth!!
Thanks Marnie. Easy to use as well as fast replies and services
Rock has been an absolute lifesaver in resolving my issues. Their support team is incredibly responsive and knowledgeable, quickly addressing and fixing any problems I encountered. The solutions provided were effective and well-explained, making the entire process smooth and stress-free. I highly recommend Rock for their outstanding assistance and dedication to customer satisfaction.
Yotpo's customer support is very fast and friendly. I appreciated the help provided by John D. He helped me complete the configuration of the application.
Great support
Princess, assistance PL, she was an amazing helper!! Thanks to her my problem was solved!!
I had a wonderful experience installing the app and verifying my account, all thanks to Quin from the support team. She was incredibly friendly, and patient, which made the account verification process a breeze. I am extremely satisfied with the level of support provided, and I would highly recommend Yotpo not only for its great features but also for its outstanding customer service. Kudos to Quin; I'm truly beyond grateful for her exceptional support.
PL was very helpful made sure my website was perfect and up to date
Yotpo Email Marketing & SMS is a fantastic app for email campaigns. The standout aspect is their exceptional customer support. Special thanks to Marnie E. for her amazing assistance! Highly recommended.