Reviews (8,226)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

June 6, 2024

Great service and excellent customer service from Rock N! Thank you for making SMS lists and Marketing easier than ever for my store!

Rebelz Clothing
United Kingdom
19 days using the app
May 22, 2024

Awesome, fast response from John D on what we always need!

GREEN LIFE CYPRUS
Cyprus
About 3 years using the app
April 21, 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. Marnie quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks Marnie

My Best Store
France
Over 4 years using the app
July 31, 2024

I received fantastic support from Joann C. She is very kind and patience. Really appreciate!.

WARAN mart
Singapore
About 2 hours using the app
May 9, 2024

great app for sms marketing easy to use. must install if you are looking use specially for sms. Support team executive like Alex are very helpful so if got stuck anywhere they will be able to solve your issue

Fair & White
United States
Almost 3 years using the app
July 28, 2024

very helpful

Slist
United States
30 days using the app
June 28, 2024

Still in the verification process of the 800 number but Melvin was super helpful in getting the process started...thanks!

Fireworks Superstore USA
United States
About 21 hours using the app
June 18, 2024

Great customer service, quick reply and very helpful and polite. Thanks to Melvin!

Hygieniq
Israel
3 months using the app
July 28, 2024

PL was very helpful

So Young Apparel
United States
8 days using the app
September 27, 2024

quinn was really good help

LoveEtern
United Kingdom
About 1 hour using the app