Reviews (8,347)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

Edited May 12, 2020

I just installed the app and am going through its setup. It is a bit intimidating - the items/service descriptions are not intuitive.
Having said that, the support team has been OUTSTANDING. I would probably have moved to something else if it were not for the support team.

Caffeination World
Australia
Over 2 years using the app
October 1, 2024

I went with customer service agent "PL' and she was very helpful.

My Store
United States
About 1 hour using the app
September 2, 2022

I actually really like this app. Better than the ones I have used before. Customer service is very helpful. There are a few hiccups I ran across that took some time to figure out, but an agent did help. The only thing I would consider are more options when it comes to using images in pop ups etc. I can upload fine; the images, however, show up rotated on different devices. Overall, app does an awesome job!

Mocha Kisses Beauty Care
United States
About 2 years using the app
June 3, 2018

Seems to be good so far,
One thing however, is the sender is coming out as my actual mobile number. When I select the option to have a custom sender, it is still showing my mobile number. Could I not have it showing my store name instead?

9figures
United Kingdom
About 2 years using the app
February 10, 2022

The function is really good and indeed improves the sales. The slight problem is if you have several Shopify stores under one admin account, it may be a little disordered when you try to download the APP and log in to it sometimes.

figuresite
Australia
About 2 years using the app
September 2, 2022

I use this app to send promos, and build relationships with my audience. I love the app overall. I wish the scheduled text would go out on time sometimes there is an up to 10 min delay.

voshofficial
United States
About 2 years using the app
November 26, 2020

First time i use, i know will be good because my friends use and the service customer is on point, very nice help.

La Théière De Lulu
France
Almost 2 years using the app
July 20, 2022

He tenido un problema por el que no salían los sms. Me lo han solucionado en menos de 5'. El servicio técnico es muy profesional.

Love Ikigai
Spain
Almost 2 years using the app
March 8, 2019

Great, so effective. Great roas, every big store needs this if you dont you will miss out on so many sales.

Botanika Home
United Kingdom
Almost 2 years using the app
November 25, 2022

Lord helped me with understanding why my messages were failing to send. His quick response was very much appreciated. Although this have negatively impacted my Black Friday sales, He made me have hope that the problem won't last long. Thank you Lord!!

A3Fam
United States
Almost 2 years using the app