Reviews (8,226)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

May 30, 2024

This app is wonderful especially for a free App! It greatly improves the standard functionality of the default Shopify mail once you get the hang of it its pretty easy.

Urban Pedaler
Australia
About 2 months using the app
June 12, 2024

I received the fastest and the most accurate service from Marnie.

DoctorSwitz
Bulgaria
6 months using the app
April 14, 2024

We've used Yotpo for a few years now and our experience has been great. Recently we contacted their customer service for assistance with a question, within minutes I was speaking on live chat with Marnie who was very helpful and was able to resolve my issue much faster than I was expecting. Highly recommended!

CRNCY
United States
About 4 years using the app
May 26, 2024

John D was incredibly quick to respond and very helpful! Heard back within minutes and had my issue resolved quickly. Thanks!

One2One Diabetes
Australia
2 months using the app
May 26, 2024

This app was easy to set up and get started. I had assistance via live chat with John D.John D was kind and quick and made to process a breeze.

INTERNATIONAL STREETWEAR COLLECTION
United States
2 months using the app
June 19, 2024

Joann C was very helpful assisting me with the start up steps. TXS!

Pink Avenue Skin Care
Canada
26 days using the app
May 20, 2024

Quin was a BIG help in my process to becoming verified. I really appreciate the fast and efficient service that was provided! True Professional!

RYLTY Streetwear
United States
4 months using the app
September 5, 2024

The support team is proactive. Marnie is very attentive and guides through the whole procedure

RadiantVita
Canada
About 5 hours using the app
June 12, 2024

Joann C was really helpful and easy to work with verifying our account!

Koa Flō
United States
3 months using the app
July 18, 2024

PL was a huge help in getting my account verified. Quick and easy process and straight to the point.

Dragon's Den 3D
United States
44 minutes using the app