Reviews (8,272)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its usage-based pricing, ideal for small businesses and startups. It features a user-friendly interface, customizable email templates, effective SMS campaigns, and advanced customer segmentation, enhancing marketing efforts and boosting sales. Seamless Shopify integration and responsive live chat support, along with comprehensive learning resources, make it a valuable tool for streamlining marketing operations by consolidating multiple tools into one solution.

August 21, 2024

Highly recommend this app...it does everything you need and support is amazing. Jay was a tremendous help with some very minor questions.

Real Purpose Wear
Canada
1 day using the app
July 8, 2024

App is user friendly, and the customer service is great their agents are very patient and to the point, especially Marnie!

Uneazed
United States
5 months using the app
September 13, 2024

John D was super quick and great!

Lacie
United States
4 days using the app
April 3, 2024

Very quick! Very helpful! Chat support was smooth. Thanks again Quin! Couldn't have done it without you

miallajewelry
United States
7 months using the app
May 29, 2024

Easy set up & great customer service. Thank you Regie for your patience and kind assistance through the process of setting up.

STITCHED.US
United States
7 months using the app
May 9, 2024

Joann C made my problem go away very fast and made the procedure really fast and easy. I love this app but most of all i love the agent super helpful and friendly

Nailsentials
United States
4 months using the app
April 26, 2024

AJ is a Top G customer service entrepreneur. He's out there advocating proper hydration whilst simultaneously helping the people with their Email Marketing strategies. Seamless set-up and correspondence with the man AJ T - If 6/5 was possible, I'd give it!

BALDWIN Jewellery
United Kingdom
9 months using the app
May 4, 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. Rock quickly understood what was going on and told me what to do to validate my account.
In a few minutes, the problem was resolved.
Thanks, Rock N

Light Leash
Sweden
2 months using the app
September 2, 2024

the support, specifically PL, was very helpful and efficient.

Hemlock
Poland
About 2 months using the app
November 8, 2024

Joann and the support they offer is really great. I had to Validate my account and that process was made easy by guiding me through all the steps by Joann. I really appreciate Joann, And the Customer Help this company offers. I am really satisfied with their Customer Support.!

Arise
India