Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

May 11, 2024

great experience with PL

nsimplicity HOMEBODY
Canada
About 1 year using the app
April 29, 2024

John D was a very helpful support agent

Rahab's Rope
United States
6 months using the app
June 1, 2024

joann is great helped a lot

Infinite Activewear
United Kingdom
2 months using the app
May 2, 2024

very fast and efficient help, great costumer service.

Reynita's Boutique
United States
16 days using the app
May 19, 2024

PL's helped me so many times over the years, best support agent in the game.

loved SMSBUMP but since adding all the new features, its super buggy. I'd choose Klaviyo for email and this for SMS

esenuu
Australia
27 minutes using the app
June 16, 2024

John D was extremely helpful

A Muses Boutique
United States
About 14 hours using the app
April 28, 2024

Good communication and quick responses! JHON D

Opulent Clothing
United Kingdom
1 day using the app
June 1, 2024

Joann C was very fast and efficient, and most importantly, resolved my concern.

Evans Creative Finds
United States
About 1 hour using the app
Edited April 29, 2019

It helped me a lot with sending out abandoned cart very quickly and would recommend to people interested in sending out SMS automations it would help quickly x

BeautyCoves
United Kingdom
About 5 years using the app
Edited July 9, 2019

There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow ...

UAE VAPING - Dubai Vape Store
United Arab Emirates
Over 4 years using the app
Yotpo - Email & SMS replied June 14, 2019

Thank you for your review.

Sorry to hear about your experience. We've contacted ETISALAT for more info on why they are reporting received and you are not getting the text ...