Reviews (8,054)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its cost-effective pricing, offering 10,000 free emails per month and reasonable usage-based charges. It's noted for easy setup and seamless integration, especially from platforms like MailChimp. Strong customer support is frequently highlighted, with agents like Quin, Marnie, and Joann receiving specific praise. The SMS features, which allow the inclusion of images and shopping links, are valued for boosting customer engagement. Additionally, its customizable interface and comprehensive tools for managing loyalty, emails, SMS, and customer data make it a versatile choice for marketing efforts. However, opinions on the effectiveness of its email tools can vary.
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Joann C was very fast and efficient, and most importantly, resolved my concern.
Honestly it's a little confusing and making updates is glitchy because apparently their system needs some cool off time after a recent update. Thank God for their (Yotpo) live chat customer support. Princess (PL) was so helpful and so was AJ T! And I mean helpful helpful. If the support service remains this good then I will continue to use the service. They do have lots of features and integrations
PL has made my experience quickly and smooth as possible! couldn't asked for a better rep
It was a smooth & good experience to be honest. Just wanted to update it
Marnie had helped me alot so thanks
Customer service was very helpful & AJ was extremely helpful. He answered all of my questions and made everything easier
Chat support was very helpful getting my account set up. John D made it very easy. Look forward to increased success with this app.
Simply amazing and user-friendly, especially with the customer representative by the name of PL
John from the help desk helped me very quickly and solved my issue.
Marnie was extremely helpful, the customer service response time is perfect.
Melvin helped me a lot!