Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

November 29, 2024

MELVIN was such a great help, even sent me screenshots of the problem i was having was very detailed he was a good CS rep.

iLash Boutique
United States
11 months using the app
November 22, 2024

I'm thrilled to share that this app was a game-changer for my business during last year's holiday season! The platform's exceptional support team, particularly 'Rock N', went above and beyond to ensure my success. Their dedication and expertise helped me scale my business to new heights, and I'm forever grateful. If you're looking for a reliable partner to help grow your business, look no further!

PAP Art Store
Pakistan
About 3 years using the app
January 22, 2025

Great app and fast support. Marnie was very helpful with solving the issue for responsive email design.

APPEEL Europe
Slovakia
About 2 months using the app
December 31, 2024

Love the pricing of this app, the chat support, Quin was super efficient and helpful!

Heitmat
United States
Almost 2 years using the app
January 15, 2025

I was about to delete the app because I found the service too complicated and difficult to use. However, when I was politely asked why I was leaving, Rock, the representative, stepped in and addressed every single issue I had. As a result, I decided to continue using the service, and I truly think it was the best customer support experience ever.

NYC Bouquet Delivery
United States
2 days using the app
November 28, 2024

Melvin was very helpful with answering my questions about txt mssg campaigns.

shopgsimone
United States
About 4 years using the app
November 20, 2024

Very complete email marketing tool, my experience is very good, very comprehensive, and more importantly, the response to the problem is also very good. I found some problems and then contacted the online support. Rock N gave me a quick solution, which was very pleasant. Recommended for everyone to use

CarbonTrendz
United States
About 2 months using the app
January 5, 2025

We have work very well with yotpo app and John D just resolved some doubts we have

Sewari
Mexico
7 months using the app
December 23, 2024

Great app, with great Support.
When I got confused about something, John D. was very Kind & helpful in his support.

Byara Shop
United States
About 2 months using the app
February 2, 2025

Very easy process to install my agent PL was very helpful and patient helping me set up. Going to be able to take my buisnness to the next level

Chase Love Club
United States
11 days using the app