Reviews (8,214)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
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Excellent Customer Service by PL. She helped me fix email and code generation issues for subscribers; it was a long process. She patiently resolved the issue, 10 stars for her.
Joanna from Yotpo was friendly and replied quickly to my help requests regarding SMS. This app is easy to use, setup, and improve on so I definitely do encourage using Yotpo
So far so good, theres been a few things that i wanted to update on this app and YOTPO was able to make it happen!! Melvin has been a great helper overall in our needs and we really appreciate that!!!
Excellent service.
Staff member Joann C. was able to help and answered all my questions.
Great APP and support, i had a super efficient support with Joann to verified the app and check all the compliances and policies. The email block designs and flows are very user-friendly.
Very reliable app. Customer service is good PL help me with my verfication process
Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!
I never had such an amazing customer experience, they are always willing to help, hear your doubts and resolve them too. Joann, thankyou so much man, for helping me out.
Quin was of great help and managed to only take a couple minutes to complete our request!
Quin was very helpful in helping me resolve some minor issues. I love this app have been using it for many years.