Reviews (8,264)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
Refine
-
By rating
Fantastic customer service. PL helped me get setup and verified. Made the process fast and easy. Thank you so much.
Melvin is helpful in explaining what I need to do next
I have going back-and-forth between a few other SMS + email apps. Since Yotpo has been so easy to set up and also focuses on the customer interactions and reviews, as a small business I believe this is the best solution. Quin has been helping me through the process to get verified for SMS and it was easy clear and fast.
great service, especially the guy named John that helped me today
Fast support, and Rock N is on point!
Melvin is awesome!
Rock helped me alot with setting things up , great service
Consiglio questa applicazione, già abbastanza conosciuta per chi fa SMS marketing. Inoltre, non è necessario sottoscrivere un abbonamento: si pagano solo gli SMS inviati dall’automazione.
Ringrazio Rock del supporto clienti per aver chiarito in modo efficace i miei dubbi su alcuni aggiornamenti dell'app.
I had the pleasure of working with Rock N' and I must say, the service was outstanding! From start to finish, Rock N' was incredibly helpful, attentive, and made sure all my questions were answered promptly. Their professionalism and dedication to ensuring I had the best experience truly stood out. Highly recommend their services—truly top-notch!
Thank you so much, Rock N'!
very helpful and fast customer service from Rock N'