Reviews (8,264)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 30, 2024

Fantastic customer service. PL helped me get setup and verified. Made the process fast and easy. Thank you so much.

Gold Coin Bezels
United States
8 months using the app
September 20, 2024

Melvin is helpful in explaining what I need to do next

Viking King Trading Co
United States
11 months using the app
August 22, 2024

I have going back-and-forth between a few other SMS + email apps. Since Yotpo has been so easy to set up and also focuses on the customer interactions and reviews, as a small business I believe this is the best solution. Quin has been helping me through the process to get verified for SMS and it was easy clear and fast.

SANTO CABO
United States
Over 4 years using the app
November 19, 2024

great service, especially the guy named John that helped me today

Fast Track To Health
United States
3 months using the app
September 26, 2024

Fast support, and Rock N is on point!

Furnnista
United Kingdom
8 months using the app
October 12, 2024

Melvin is awesome!

Beauty Queen
United States
5 months using the app
October 20, 2024

Rock helped me alot with setting things up , great service

realdealgeek
United States
4 months using the app
August 30, 2024

Consiglio questa applicazione, già abbastanza conosciuta per chi fa SMS marketing. Inoltre, non è necessario sottoscrivere un abbonamento: si pagano solo gli SMS inviati dall’automazione.

Ringrazio Rock del supporto clienti per aver chiarito in modo efficace i miei dubbi su alcuni aggiornamenti dell'app.

Zanossistore™
Italy
Over 2 years using the app
November 15, 2024

I had the pleasure of working with Rock N' and I must say, the service was outstanding! From start to finish, Rock N' was incredibly helpful, attentive, and made sure all my questions were answered promptly. Their professionalism and dedication to ensuring I had the best experience truly stood out. Highly recommend their services—truly top-notch!

Thank you so much, Rock N'!

LILY Official Store
Hong Kong SAR
3 months using the app
September 12, 2024

very helpful and fast customer service from Rock N'

PSYCHO BUDAPEST ™
Hungary
About 1 year using the app