Reviews (8,226)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

August 26, 2024

harika uygulama özelikle ieetiiiişim konusunda heran gipi sorununuz neyse 5 dk ediliyor MELVİN F

STARK WEST LTD
Türkiye
4 months using the app
June 4, 2024

the app is great! John D was very helpful in setup.

XILARI COSMETICS
United States
8 months using the app
October 10, 2024

marine is a sweetheart

Sunnah Goods
United States
27 days using the app
June 20, 2024

Using SMS Bump has been a fantastic experience. Their support team assisted me impeccably during the account verification process, promptly answering all my questions and resolving every issue with great professionalism. Thanks to them, I was able to complete the verification in record time, allowing me to make the most of all the app's features. I highly recommend SMS Bump to anyone looking for an efficient messaging service and exceptional customer support.

A big thanks is for Marnie E.

Babybliss
Italy
About 3 hours using the app
May 27, 2024

Marnie is a very great and cheerful person that helped me with my problems with the app. I totally recommend because it's easy and great customer service like Marnie!

Kosmic Fashion
United States
3 months using the app
May 4, 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. Rock quickly understood what was going on and told me what to do to validate my account.
In a few minutes, the problem was resolved.
Thanks, Rock N

Light Leash
Sweden
2 months using the app
May 14, 2024

Quin was very swift and knowledgable. They did a great job at helping me get my account verified. Thanks Quin!

PrettyMamaWaistbeads
United States
Over 2 years using the app
April 27, 2024

Money making software you must have. Adds 30% to our revenue each month.

PherazoneFragrances
United States
Over 1 year using the app
June 11, 2024

John D was super helpful and efficient!

KYELLA BEAUTY
United States
10 months using the app
Edited July 8, 2024

The contacts is really really patient. She helps a lot!!!!
By the way, Joann is so awesome!!

mobapad
China
7 months using the app