Reviews (8,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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This is my first time using this app, and I encountered some issues. The customer service was able to quickly guide me to resolve them.
super kind
I was really struggling to get this all set up but Quin was very kind and helped me throughout the whole painful process THANK YOU QUIN you are the best fr.
Thank you so much Melvin for the incredible help in setting up my SMS! I highly recommend Yotpo for SMS!
Overall, the experience was simple. Quin helped me through the process and had comforting customer service. The only issue was on my part where i was struggling to find the link to my privacy policy lol.
While setting up my account to make it compliant with the USA and Canada so I can do SMS marketing Marnie helped me out on the live chat and response was fast, even though we had some few mistakes on my end setting up we worked together to fix them quickly so now I wait for the rest of the back end process. If only Facebook had live support like other Shopify apps lol. Thanks Marnie, I hope I get to set up my campaigns soon :- )
PL Was an amazing support!
Support was very kind and patient
Melvin was helpful with me and clearly communicated.
I love it! Whenever I need help, John D is readily available to help me. The website is very educational and you only pay per email/SMS sent. Very useful!