Reviews (8,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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I want to express my gratitude to the SMS Bump support team, particularly the operator from Rock N who assisted me. Every aspect of the support provided was clear, concise, and handled with the utmost professionalism. The guidance was easy to understand, and the entire process was smooth and efficient.
Thank you for the excellent service. Keep up the great work!
Setting the up was made very simple, and customer service was able to answer all my questions and guide me through it, thanks to Quin for helping me
Support is great specially Marnie, 10/10
I'm am very happy for this guy "Melvin" This man is really support me and solve my problem love you my "ALLAH" Bless you and Happy in whole life Thanks for time ..
Super easy verification process. John D was very helpful and quick.
Very fast and good support by John D and also Melvin
Super fast response and excellent support! Princess was so kind and was really helpful for me
John D helped me to verify. Great customer service
Quin is a great CSR. Quick and answers the questions.
PL from customer service was quick to help with a concern I had with SMS Bump. I like the app. It's easy to use. While it is expensive, it was faster to set up than Klaviyo. Provided I can start generating more sales, I plan to use this super helpful app for years to come.