Reviews (8,228)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 16, 2024

very helpful.

MIXERA
United States
About 1 hour using the app
April 9, 2024

I've always had a very positive experience with SMS Bump. Excellent support and platform and the recent help I received from Melvin was great!

Address Oasis
United States
Over 1 year using the app
November 11, 2024

Get app and even better customer service. Easy to use and has all the flows already all set up. A+

Chubby Chews
United States
May 9, 2024

Joann C was very helpful in answering my questions & helping me set up my SMS welcome pop-up.

Atrevo
United States
6 months using the app
June 17, 2024

Nice support, Thanks you Regie

Zalindra
Hong Kong SAR
12 days using the app
June 25, 2024

Excellent support John was able to help me get verified very fast and set up. Excited to use this.

Marching Dogs
United States
About 1 hour using the app
May 6, 2024

Melvin helped me so well, he is definitely the best chat person I have ever talked to.

The Hoop Gang
United States
Over 2 years using the app
May 4, 2024

"PL" has been very helpful and compliant she has done her job very orderly and fashionably to get me situated as quickly as possible A1 service

lionofjudahmerch.com
United States
3 months using the app
May 8, 2024

Customer Service Rep Melvin was very helpful as I am new to using Yotpo App. Melvin was responsive via email.

shadypinespaperco
United States
9 months using the app
August 1, 2024

Quin was such a great help!!

Quality Threads
United States
36 minutes using the app