Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

December 12, 2024

John D was very helpful and provided detailed screens recordings to help me understand my queries better.

Crossfly
United Kingdom
6 months using the app
October 30, 2024

Marnie and all support staff is super helpful, the live chat option is very convenient when needing some assistance. Yotpo marketing app is very user friendly and informative, and the pricing is great for small businesses. Definitely recommend this app for all start up stores!

WEBEXP, LLC
United States
Over 1 year using the app
December 6, 2024

We needed help to verify our TFN and Rock N was a great help. His instructions were really simple and clear. After a few clicks, we're ready for Yotpo to verify us. Thanks Rock!

Tecumseh Diecast
Canada
2 months using the app
Edited December 16, 2024

Rock was awesome! helped me get verified and it was not as difficult as I thought it would be. Thanks for your help!

I messaged in about an issue getting my email subdomain verified and Jay was extremely helpful and worked with me the whole time. Every time I have an issue, the support is top tier. I am beyond satisfied with the support team!

Gladiator Gummies
United States
About 1 month using the app
January 20, 2025

Great Support By John D from the support team to get through this process

AuraAbode™️
Canada
About 2 months using the app
November 10, 2024

John D helped me figure out the issue with my email deliverability right away and he was the only one out of many people I spoke to that helped fix the issue thanks!

Sayitwithatea
United States
4 months using the app
February 16, 2025

PL is very helpful and always helps with any problem I face with the app I do recommend this app and her assistance

MDB
United States
17 days using the app
February 11, 2025

Rock gave me such a smooth customer service he was so helpful with the verification of the toll free number great service !

Przhats
United States
9 days using the app
January 13, 2025

John D, thanks for your help

Eayonhair
United States
Over 3 years using the app
November 28, 2024

Joann was so helpful in resolving a setup issue I had. Absolute gem! Thanks!

Kilali Cosmetics
United States
Over 3 years using the app