Reviews (8,249)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 2, 2024

Quin was of great help and managed to only take a couple minutes to complete our request!

Narcissizm
United States
5 months using the app
October 2, 2024

I never had such an amazing customer experience, they are always willing to help, hear your doubts and resolve them too. Joann, thankyou so much man, for helping me out.

HUES STUDIO
India
About 1 month using the app
November 17, 2024

very good communication and gave me a step by step tutorial for the problem I had. thanks to PL.

Shopamen
United States
6 months using the app
September 24, 2024

Princess S was super helpful, thank you!

nursedacy
United States
Almost 3 years using the app
October 22, 2024

This app is great.
I had problems about the App and asked customer support and they answered them very quickly. Recommend.

Alpicool
United States
3 months using the app
October 27, 2024

I appreciate the John D helped me a lot, thank you

ONELOVE
France
4 months using the app
Edited July 31, 2024

Great APP, with lots of functionality and a straight pricing model. but there is a learning curve. Thanks to Quin (Customer Service) it made my experience great. Super helpful CS

Update : Princess just helped me today and she was another Rockstar. Joann just helped me and she was a Rockstar too. Most are willing to do setups and make changes themselves without having to send you long-winded vague suggestions. GREAT SUPPORT!

Sancho & Lola's Closet
United States
Over 3 years using the app
September 6, 2024

Quin was very helpful in helping me resolve some minor issues. I love this app have been using it for many years.

Infinite Treasures, LLC
United States
5 months using the app
September 6, 2024

Steps were easy to follow. Quin was amazing to work with!

Divine Escentials
United States
About 3 years using the app
August 29, 2024

Very reliable app. Customer service is good PL help me with my verfication process

Everything Organix
United States
Almost 2 years using the app