Reviews (8,228)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Regie was AWESOME!! Very efficient and solved my issue in no time. Would love to work together again!
Melvin is so helpful and answer my questions fast :)
John D was super helpfull, really appreciated the help :)
Quin helped me get verified, Grade A service
This is an amazing must-have app for all shops. The support is absolutely incredible. I have a few issues and the agent "PL" helped me in no time to resolve the issue. Very professional, knowledgeable, and perfect. Highly recommended.
Using SMSBump on Shopify has been a fantastic experience. The app is user-friendly and efficient for SMS marketing. A special shoutout to PL from customer service, whose patience and expert advice were incredibly helpful. Highly recommend SMSBump for any Shopify store!
This is a great app. I have been using it for years and the support is amazing. I had an issue with my account and it was seamless to talk with support personnel through chat. Quin was amazing to work with and helped me fix the issue. It took about 10 minutes! Great service!
Marnie was amazing at helping me set up. I look forward to seeing what this can do to level up our business. So far I've had a 5 star experience.
Melvin is great, 5 star service and very helpful...
but today, AJ really helped with my frustration after waiting more than a month for my SMS to be verified, weeks of talking with other agents and received no real help other than allow more time... well AJ did not make me wait and fixed it himself
Quick and super easy, Regie was quick and helpful