Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

March 16, 2023

pour son rapport qualité/prix ! Il propose un forfait gratuit qui fait amplement l'affaire pour débuter

Splendidora
France
About 22 hours using the app
March 3, 2023

I had a customer service rep named Lord who was outstanding with his support and had my issue fixed in seconds

Thanks

Smokin Good Wood
Canada
About 21 hours using the app
December 21, 2023

John D did a terrific job helping me with setup, I love that they have actual people ready to go to answer questions and help you troubleshoot. That level of customer service is rare these days so I'm happy to continue to work with them and pay for this app.

AP4Liberty
United States
About 21 hours using the app
November 3, 2020

Just set up the app. The best customer service I have ever received from an app, very helpful and explained everything concisely.

Potty Buddy™
Australia
About 21 hours using the app
February 28, 2023

Amazing Customer Service. The agent was so helpful and provided great information. This has been such a great experience.

Diva Designs Boutique
United States
About 21 hours using the app
August 31, 2023

Toys Europe
Greece
About 21 hours using the app
April 14, 2023

A very good support who knew how to help me very quickly and was able to guide me to the end, thanks !

KlippaMan
Belgium
About 21 hours using the app
July 10, 2023

Good service. PL helped me with all my doubts. I'm waiting to send the first messages to my custommers.

Hapi Center
Chile
About 21 hours using the app
July 31, 2023

Elijah was very helpful! He answered my questions in a timely manner and was very patient. I will recommend SMS Bump to family and friends.

Hella Fresh Fragrance
United States
About 19 hours using the app
February 25, 2023

Marnie was awesome help! She quickly validated our account via chat + got everything situated for our account.

Halcyon Streetwear
United States
About 19 hours using the app