Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

Edited March 26, 2019

I love the app! It's great and my friend introduced me to the app. What i like about it is that it's very easy to use and not complex whatsoever. Setting up automations is easy and you can even send gif's :D. Though i downside is that you can't manually send sms's.

techcloudco
United States
3 days using the app
February 4, 2023

Jeff was outstanding in assisting me in verifying my account. SMS Bump is a seamless experience so far.

Bakari Menswear
South Africa
About 2 hours using the app
Yotpo - Email & SMS replied February 10, 2023

We appreciate your feedback, thank you!

June 18, 2023

djan has been great very understanding and replys fast also he assures me the whole way through the process I could not ask for a better service than what has been provided cannot wait to see the results of this app if your having trouble with the terms and services of sms don't worry about it they make it supper easy and it is very useful this new ai tech is crazy lol thank you guys for helping small business owners

SeiaLuxxBoutique
United States
About 2 hours using the app
Edited December 24, 2018

Love getting to know this app. Easy to use and easy to setup. I heard great things about this app so I am excited to see.

Gear Sqad
United States
3 days using the app
February 11, 2019

Quick to teach me and very easy to function. cant wait to see how this will help my store. Thanks for your hard work.

AthleisurePerks
United States
3 days using the app
September 21, 2020

PL was very fast, knowledgeable, efficient! She assisted me with my needs and made sure I understood exactly what steps to follow in order to get my account validated!

A Curio Collection
United States
3 days using the app
February 15, 2021

contact support if you need help!!! I received awesome assistance from some cool person who took her time when I was fumbling, thank you

K-FUNK CO
United States
3 days using the app
December 4, 2020

Very easy to use even if you are a dork at technology! The support staff is incredible as well. You get answers and help in minutes, not hours. The free plan also includes a lot of helpful tools and automations.

Haute2Wear
United States
3 days using the app
October 18, 2023

Good support/ PL was friendly and fast to answer

MonBambin
France
About 2 hours using the app
September 9, 2022

speed and seriousness
Thank you very much for your precious help and your professionalism
The handling went very well

Plantavie
France
About 2 hours using the app