Reviews (8,222)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

June 21, 2020

I have used SMSBump for a very long time now. This is the third store I've installed it on. Over the years it has generated 1000's in revenue with a tiny spend. This is most likely my all-time favourite app.

LightLash
United Kingdom
8 minutes using the app
Edited September 1, 2020

A great way to reach our existing customers with real results. The opening rate was better than anything else we have tried. I recommend this to any business looking target their marketing

Surf FX
Australia
6 minutes using the app
August 15, 2018

Great price with some awesome automations.

Open Market Shopping
United States
3 minutes using the app
August 7, 2023

Their customer service is amazing. Elijah C promptly handled my request and was able to walk me through step by step on how to verify my account to get the app working on my store. I can't wait to learn more about how everything works to optimize it for my business!

The Black Wealth Collective
Canada
April 28, 2023

Quick and helpful agents. We had an issue verifying our domain and Keano helped us fix the issue right away. 10/10 recommend!

Sharper Barker
Canada
August 24, 2022

Te ayudan en lo que necesites de manera muy amable, la recomiendo mucho sobre todo para las personas (como yo) que están iniciando su página web y se agobian fácilmente con una nueva app.

theliquorstoreve
United States
September 10, 2024

Bali Body AU
Australia
About 2 years using the app
July 25, 2024

Juste
Türkiye
3 months using the app
September 25, 2024

Simplice Dress Boutique
United States
1 day using the app
September 10, 2024

VinyStar
France
About 17 hours using the app