Reviews (8,307)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and effective marketing tools, including SMS and email capabilities with image and link embedding. They value the flexible pricing, especially the free monthly emails and usage-based charges, and the easy integration with Shopify and other platforms like MailChimp. Customizable features also allow for tailored marketing efforts, leading to increased customer engagement and sales.

September 7, 2023

Have used SMS bump in the past! but just started a new store so haven't used in a while and Alex served me on live chat, he was amazing and helped me out so much. The guy deserves a raise! super helpful and polite

XVI Latorre
Australia
About 1 hour using the app
August 6, 2023

gran atencion! respuesta inmediata y clara.

Locruz
United States
About 1 hour using the app
November 10, 2023

Joann C was amazing this evening. I was having issues with setting up my account and she guided me through with ease. It took a lot of pressure off me due to this all being new to me! She was amazing :) Thank you so much Joann!

HeartofGrandma
United States
About 1 hour using the app
June 11, 2023

Great functionality and support. Marnie got me verified very fast and I found this sms app easier to use than most.

DBD NY
United States
About 1 hour using the app
June 23, 2023

Thank's to Regie who helped me set up my SMSBump service. Hoping this new addition to my account will help increase sales.

Caligrafía y Arte por Edgardo Castro
United States
About 1 hour using the app
October 19, 2022

Great Service! Loved working with SMS BUMP. They have fantastic customer support and seamless integrations.

Republican Army
United States
About 1 hour using the app
November 15, 2023

I needed help with getting my account/number verified and Djan was very quick and helpful with guiding me through each step. Made it a very easy and fast process! :)

Star Girl
United States
About 1 hour using the app
April 18, 2023

very good service nice and polite Djan i have to say that is very helpful and can guide to to what you look for in a couple of minutes.

Luxury Outerwear | Lapeco Official Website
Italy
About 1 hour using the app
October 22, 2023

Great User Interface and provides a substantial amount of aid.
Also Don B from SMS Support helped me a lot, and gave me instant solution to my request

GodThroughMan
United Kingdom
About 1 hour using the app
August 11, 2023

Great customer service VIA the chat. Seems very easy to use. Will be launching our first campaign after we collect some ##

Pretty Day
Canada
About 1 hour using the app