Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

January 31, 2024

I would definitely recommend this app to others. The support is fast and amazing! Quin helped me with the questions I had and walked me through the process step by step. It was very quick and easy!

ZenPaws
United States
About 1 year using the app
April 26, 2024

AJ is a Top G customer service entrepreneur. He's out there advocating proper hydration whilst simultaneously helping the people with their Email Marketing strategies. Seamless set-up and correspondence with the man AJ T - If 6/5 was possible, I'd give it!

BALDWIN Jewellery
United Kingdom
About 1 month using the app
April 25, 2024

Quin was a great help with customer support! Love the app in general.

Blaxk The Brand
United States
Over 2 years using the app
November 17, 2023

Has been great since I began using it! Had one issue with text campaigns and Joann C quickly resolved the issue! Excellent customer service!

Grace Designs
United States
11 months using the app
November 19, 2023

Don was super efficient and helpful with my process and support of some billing confusion that I had ! Yotpo overall has useful options for growing and supporting a business

Astrolyszics
United States
Almost 2 years using the app
June 15, 2024

Great customer service and help with SMS marketing. I highly recommend. PL helped me a lot!

Woof Supply Co.
United States
About 4 hours using the app
April 18, 2024

"Reggie was a huge help very nice and got me through my sms set up

abuntlestore
United States
2 months using the app
Edited May 27, 2024

Reggie was great to me and helped me a lot. Also John D helped me too, both were great

My Store
United States
12 days using the app
December 18, 2023

Customer service was great, Marnie was easy to understand, very straight forward and kind. Told me everything i needed to know and got me through this process in a very short time period. 5 stars

6lackgallery
United States
4 months using the app
April 26, 2024

Easy to setup, and Regie really helped me a lot, they answered really fast. Love it!

Curestal
China
4 months using the app