Reviews (8,190)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

October 11, 2023

Easy setup. Elijah was helpful every step of the way.

Cozy Aesthetics
United States
About 1 hour using the app
October 26, 2023

John D provided fast and easy help getting started.

Gone Scrappin’ In Bloom
Canada
About 1 hour using the app
June 19, 2023

Great experience with this app, it helps a lot to recover costumers from abandoned checkout! The Costumer service Djan is also so kind and helpful, fixed my issue within 5 mins! professional! Thank You!

GOMASTORE
Hong Kong SAR
About 1 hour using the app
April 24, 2021

Very good attention!!! Validating the account was very quick and easy, with the help of the chat. Thanks a lot

Mega Chollos
Spain
About 1 hour using the app
June 6, 2020

Setup was a little tricky but I reached out and a rep named Chris was very helpful. I can't wait to start using this to draw in my customers!

The Sassy Boo Boutique
United States
About 22 hours using the app
October 5, 2022

Fhoel was amazing with support. He answered all of my questions and made sure my program was active in a timely manner

Cota SkinCare
United States
About 1 hour using the app
July 22, 2023

Super agent bonne vérification et évidement l'application est facile à utiliser et super pour ma boutique

PuppHub
France
About 1 hour using the app
July 4, 2023

good service and very helpful especially Djan! I would recommend this for anyone trying to start their business and needs conversions.

KOLLECTIXE
United States
About 1 hour using the app
May 9, 2023

Aleksandar V help me a lot to configure Sms bump, it's a great app, with a amazing ROAS!
I really recommend it

Airwatch Store
France
About 1 hour using the app
September 7, 2023

Have used SMS bump in the past! but just started a new store so haven't used in a while and Alex served me on live chat, he was amazing and helped me out so much. The guy deserves a raise! super helpful and polite

XVI Latorre
Australia
About 1 hour using the app