Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

January 30, 2024

App is pretty buggy/frustrating to use at times but has great features. Contacted support and Marnie was very helpful and proactive in solving my issues!

Vyvacious
United States
Over 2 years using the app
October 8, 2022

Ivan was amazing, stepped up and made validation and confirmation happen very quickly. That way, I was able to get my campaign up and running

Ethics The Brand
United States
Over 2 years using the app
November 16, 2023

John from the help desk helped me very quickly and solved my issue.

Hydrate Me Please!
United States
Over 2 years using the app
September 27, 2023

PL has made my experience quickly and smooth as possible! couldn't asked for a better rep

The Elite Effect
United States
Over 2 years using the app
September 8, 2022

Tanta roba, bella pratica e funzionale ed assistenza top, ti aiutano in ogni momento dall'installazione a problemi successivi con i flow o automazioni

Amesstaytrue
Italy
Over 2 years using the app
Edited May 12, 2020

I just installed the app and am going through its setup. It is a bit intimidating - the items/service descriptions are not intuitive.
Having said that, the support team has been OUTSTANDING. I would probably have moved to something else if it were not for the support team.

Caffeination World
Australia
Over 2 years using the app
September 2, 2022

I actually really like this app. Better than the ones I have used before. Customer service is very helpful. There are a few hiccups I ran across that took some time to figure out, but an agent did help. The only thing I would consider are more options when it comes to using images in pop ups etc. I can upload fine; the images, however, show up rotated on different devices. Overall, app does an awesome job!

Mocha Kisses Beauty Care
United States
About 2 years using the app
June 3, 2018

Seems to be good so far,
One thing however, is the sender is coming out as my actual mobile number. When I select the option to have a custom sender, it is still showing my mobile number. Could I not have it showing my store name instead?

9figures
United Kingdom
About 2 years using the app
February 10, 2022

The function is really good and indeed improves the sales. The slight problem is if you have several Shopify stores under one admin account, it may be a little disordered when you try to download the APP and log in to it sometimes.

figuresite
Australia
About 2 years using the app
September 2, 2022

I use this app to send promos, and build relationships with my audience. I love the app overall. I wish the scheduled text would go out on time sometimes there is an up to 10 min delay.

voshofficial
United States
About 2 years using the app