Reviews (8,250)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 30, 2024

Rock was very nice and helpful

GOLDEN TRIDENT
Germany
Over 2 years using the app
September 10, 2024

Good experience. Melvin was very helpful in the verification process.

BALVIVE
United States
Over 1 year using the app
November 14, 2024

Had a little tech issue (an unrelated app blocking a registration). Marnie was awesome and we got it solved quickly.

Dirty Monkey Kustoms GearHead Apparel
Canada
About 1 month using the app
October 30, 2024

customer service is great, i spoke with john D and he answered all my questions quick and easy

FUTURA
Belgium
9 months using the app
August 7, 2024

Excellent Customer Service by PL. She helped me fix email and code generation issues for subscribers; it was a long process. She patiently resolved the issue, 10 stars for her.

The Personalization Studio
Australia
5 months using the app
September 4, 2024

Quin was amazing! She helped me through the whole setup process and was glad to despite me being a boomer
Thanks a lot Quin Love YOTPO

Masterstroke
Norway
About 1 month using the app
October 20, 2024

Rock helped me alot with setting things up , great service

realdealgeek
United States
4 months using the app
August 12, 2024

So far so good, theres been a few things that i wanted to update on this app and YOTPO was able to make it happen!! Melvin has been a great helper overall in our needs and we really appreciate that!!!

DIEVIER
United States
About 2 months using the app
November 10, 2024

This SMS app was really helpful and easy to understand. The agent I worked with was amazing! His name was John D, and he helped me through every step. Definitely recommend this app to anyone who wants SMS marketing.

TeensWithDreamz
United States
2 days using the app
November 4, 2024

I talked with Melvin and he helped me resolve my problem in less than 10 minutes. I also didn't basically wait, as soon as I opened my ticket he answered me within a minute. Extremely satisfied!

Hellen Boutique
Italy
3 days using the app