Reviews (8,353)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

November 10, 2024

John D helped me figure out the issue with my email deliverability right away and he was the only one out of many people I spoke to that helped fix the issue thanks!

Sayitwithatea
United States
4 months using the app
November 28, 2024

Joann was so helpful in resolving a setup issue I had. Absolute gem! Thanks!

Kilali Cosmetics
United States
Over 3 years using the app
October 30, 2024

Marnie and all support staff is super helpful, the live chat option is very convenient when needing some assistance. Yotpo marketing app is very user friendly and informative, and the pricing is great for small businesses. Definitely recommend this app for all start up stores!

WEBEXP, LLC
United States
Over 1 year using the app
January 28, 2025

PL was great at answering all my questions and providing simple and even quick video instructions. PL waited while I worked through her instructions until all my questions were answered. Great!

Parlay Collectibles
United States
6 days using the app
February 15, 2025

Princess S was a great support for me give her a raise!!

Fervid
United States
8 months using the app
November 15, 2024

I had the pleasure of working with Rock N' and I must say, the service was outstanding! From start to finish, Rock N' was incredibly helpful, attentive, and made sure all my questions were answered promptly. Their professionalism and dedication to ensuring I had the best experience truly stood out. Highly recommend their services—truly top-notch!

Thank you so much, Rock N'!

LILY Official Store
Hong Kong SAR
3 months using the app
February 4, 2025

I had some publishing issues. I talked to John D in the Chat and he was really nice and helpful. Very good and fast support. Plus points for beeing nice and felt like very good support.

buon viando
Switzerland
25 days using the app
October 27, 2024

I really enjoy using the app, but their support is even better. Once connected to PL (Princess) , I was able to get my issue resolved quickly and she was super polite! I am so appreciative of her help.

Lav Lux
United States
About 3 years using the app
November 20, 2024

PL was great communicator and very supportive. Answered all the question I had. I am grateful and thankful for PL. Now I can continue to do my business stress free! PL is the BEST!

BOTTOMLINE
United States
10 months using the app
January 7, 2025

John has been a great help! Thanks a lot!

Modernshade
United States
3 months using the app