Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

March 21, 2024

I want to express my sincere appreciation to Joann C a Great Guys. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable. I recently had the pleasure of service, and I couldn't be more impressed with the quality of their service

Allwear
United States
Almost 5 years using the app
May 19, 2024

App is amazing and also easy to use. Contact support is also great, I talked to Marnie and she gave me a step by step tutorial that was easy to follow trough

Vargz
Slovenia
14 days using the app
April 4, 2024

Customer service rep PL thru online chat was very helpful and fast at helping me find something i needed to look into. Thanks

Houseplants New York LLC | Live Lucky Bamboo & Houseplants
United States
3 months using the app
August 28, 2024

Melvin is insane bro

Ma boutique
France
7 days using the app
August 3, 2024

La atención de John D. fue excelente y siempre estuvo pendiente.

SpeedingShop
Chile
About 2 months using the app
February 8, 2024

Great chat support. Quin helped get our shop set up to start sending our first campaign.

Laura®️Salamanca
Colombia
7 months using the app
February 11, 2024

John D was super helpful in assisting me with verifying my account. The process was quick and the steps to complete were explained in detail. This app is so great with helping me reach new and returning customers!

Madam J Beauty
United States
Over 2 years using the app
October 2, 2024

Great

Scootgeek
United Kingdom
About 2 hours using the app
November 20, 2023

My rating is based on the customer service that I have received so far. No long wait times and my agents Quin and Dale C. were very helpful and knowledgeable. They each offered me additional information that was helpful to me.

Mount Hillaby
United States
3 months using the app
Edited May 10, 2024

Quin was amazing! She made the process so simple and helped me to fix any errors I was having

Follow up with Melvin went great as well

iconiceye
United States
8 days using the app