Reviews (8,190)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

August 16, 2023

1st time trying this app so far so good djan was helpful in the chat I will write an update when I'm up and running waiting to be verified

BERRI
United States
About 22 hours using the app
August 6, 2023

gran atencion! respuesta inmediata y clara.

Locruz
United States
About 1 hour using the app
June 11, 2023

Great functionality and support. Marnie got me verified very fast and I found this sms app easier to use than most.

DBD NY
United States
About 1 hour using the app
June 23, 2023

Thank's to Regie who helped me set up my SMSBump service. Hoping this new addition to my account will help increase sales.

Caligrafía y Arte por Edgardo Castro
United States
About 1 hour using the app
April 16, 2022

I just tried to download the app and it doesn't seem to be working. One i hit install is goes to a blank page. So nothing loads or allows me to set up an account.

Small Big Dog Naturals
United States
1 day using the app
October 19, 2022

Great Service! Loved working with SMS BUMP. They have fantastic customer support and seamless integrations.

Republican Army
United States
About 1 hour using the app
April 18, 2023

very good service nice and polite Djan i have to say that is very helpful and can guide to to what you look for in a couple of minutes.

Luxury Outerwear | Lapeco Official Website
Italy
About 1 hour using the app
October 22, 2023

Great User Interface and provides a substantial amount of aid.
Also Don B from SMS Support helped me a lot, and gave me instant solution to my request

GodThroughMan
United Kingdom
About 1 hour using the app
August 11, 2023

Great customer service VIA the chat. Seems very easy to use. Will be launching our first campaign after we collect some ##

Pretty Day
Canada
About 1 hour using the app
August 9, 2023

Quin Shiena G helped me with account validation, and it was super-fast... i would give 5/5 for fast resolution.

Global Gateway
India
About 1 hour using the app