Reviews (8,190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
Refine
-
By rating
Princess L was amazing
Keano was amazing!! I am new to developing this online store, and he was so patient, and made it so easy. So glad I had his expert help! So kind too
Don was great! very responsive and quick. He helped me resolve my issue and I am very satisfied with his service. Five Star!
I used the app to create a keyword for customers to opt in to SmS subscriptions. Joann helped me navigate the app!
I really enjoy the interaction with P.L. in setting up and activating my account. She was professional and knowledgeable. Her response wait time was minimal. Thank you PL.!
So far so good. If it proves itself over the next 30 days, i'll update to 5 stars.
Don B was awesome! I'm absolutely thrilled with SMSBump! It has made a huge impact on my business by significantly increasing my conversion rate. The best part is how easy it is to use and customize. I can create eye-catching SMS campaigns that really resonate with my customers in no time.
The analytics tools provided by SMSBump are a game-changer. I can easily track the performance of my campaigns and make data-driven decisions to optimize my marketing strategies. It's been incredibly helpful in growing my business.
What's even better is that SMSBump offers a free plan that's already packed with awesome features. I was able to test it out and see the results without spending a dime. It's a fantastic way to get started and see the value it brings.
And let's talk about the support team. They're amazing! Whenever I've had any questions or issues, they've been super helpful and quick to respond. Their dedication to customer satisfaction is top-notch.
Honestly, I can't recommend SMSBump enough. If you're running a Shopify store and want to send SMS to your customers, this app is a must-have. It's user-friendly, the analytics are on point, and the support team is fantastic. Give it a try and see your business grow!
Personally, this was very easy for me to work with and I love how the SMS looks compared to other platforms outside of Shopify. There are some that turns photos into a link but this app sends the actual photo.
I had questions regarding the detailed breakdown charges but Princess (PL) was very helpful and explained it to me.
--
The only thing I wish is if they allowed you to purchase credits at least every $100 or doing a one time payment for the amount I need. My charges were $248 but it's only allowing me to pay $200 OR $500... which is a huge difference honestly.
It is really easy to use this app, it only took like 5 minutes to setup. There was a bit of a hiccup with verification but Marnie helped me swiftly and the issue was dealt with in only 4 minutes.
My experience with the customer service was fantastic specially with PL they did a great job and helped me with a problem i had !!
We appreciate your feedback, thank you!