Reviews (8,189)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

October 30, 2023

Very easy to set up! Quin is amazing and very helpful!

iSTRADIE
Australia
38 minutes using the app
August 25, 2022

A little overwhelming but the customer service so far is top notch and they have helped with everything ive needed assistance with.

Online Closet By Christine H
United States
About 16 hours using the app
July 24, 2023

The response was immediate and took a couple of minutes to complete my enquiry. John was very prompt. Excellent service.

TwoWheelWarriors
Australia
38 minutes using the app
May 25, 2023

App molto utile e facile da installare, utilizzo sempre sms bump per i miei clienti. Trovo che l'sms marketing è uno strumento che non deve mai mancare.

INmille
Italy
37 minutes using the app
June 15, 2023

Marnie was great and helped me getting setup quickly and painlessly. Looking forward to excellent service. Thanks

ca'jjon
United States
37 minutes using the app
October 28, 2023

GREAT APP !

Keitani
France
36 minutes using the app
January 1, 2023

Amazing CS from Iven! I am not to technological and every option/ link was shared so I can get my account set up. I even scheduled an appointment for tomorrow. Quick and great customer service from Iven. Thank you SMS Bump-Yotpo!

UnBox Style PR
United States
37 minutes using the app
Yotpo - Email & SMS replied January 20, 2023

Thanks for your feedback, we really appreciate it.

May 29, 2023

Joann C did a great job helping me figure out how to get this all up on my site. Thank you! Now i can easily hve everyone sign up for sms.

Belle Tete Baby
United States
36 minutes using the app
October 4, 2022

best customer service, quick and kind.
and also best app for SMS marketing app
it would be great to have

Kuvings Deutschland
Germany
35 minutes using the app
May 18, 2023

Marnie did a great job streamlining this process for me! She was able to walk me through this process with ease.

Early Bird
United States
35 minutes using the app