Reviews (8,188)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

January 8, 2023

Just set everything up and Marnie was awesome! Super quick and responsive, she got me validated right away so I can get started.

Weft + Warp Co.
United States
25 minutes using the app
Yotpo - Email & SMS replied January 20, 2023

Thanks for your feedback, we really appreciate it.

July 25, 2023

Very prompt and great communication. Highly recommended.
I would encourage others to use this application.

BUBBLEBUZZ
Australia
25 minutes using the app
April 7, 2023

Service client à l'écoute, qualitatif et très réactif! Je recommande fortmenet cette application ! :)

Female Apparel PL
France
24 minutes using the app
May 4, 2023

Customer support was quick. PL was very helpful. Looking forward to seeing how the SMS abandoned checkout flows work for conversion

venus
Canada
About 10 hours using the app
October 8, 2022

Quick and kind customer service. I particularly want to thank "Lord" for following me step by step and being super fast in solving my needs

Cantina La Pietra
Italy
23 minutes using the app
September 13, 2023

Jeff helped to me very quickly and very clear, thank you

BFIBER
Spain
22 minutes using the app
May 14, 2023

quick and easy

PetToySolutions
United Kingdom
21 minutes using the app
October 4, 2023

good service , thank you Regie :)

seraphic
Israel
20 minutes using the app
October 13, 2017

One of the best app for marketing purpose along with auto notifications to customers and most importantly the best support team i've witnessed hat's off to the managment and develpoment team thre automation is so well integrated with shopify one of the best app i've ever used would definately recomment this to all

Miracle Interior
Pakistan
19 minutes using the app
May 9, 2023

This app have big problem with change the email I can’t solve it because it back mi again and again to main page .

Nova Drop
Oman
About 10 hours using the app