Reviews (8,188)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

May 27, 2018

it's a good app
it's a good app
it's a good app
it's a good app
it's a good app
it's a good app
it's a good app
it's a good app
it's a good app

Doubleboutique
Saudi Arabia
35 minutes using the app
February 17, 2019

Gran aplicación veremos si a la hora de la verdad funciona deberian poner recargas mas bajas para los novatos

cadenashiphop
Spain
30 minutes using the app
May 31, 2023

Great APP. team was very helpful I got a great response from Djan who assisted me with the set up. I recommend

Precisioncraftco
Australia
30 minutes using the app
Edited March 16, 2019

We like the super friendly UI and easy set up. The automation features are why we chose this app over others. We would recommend this app.

Shinya Apparel
United States
25 minutes using the app
September 3, 2023

Nothing works after the updates.

You can't edit SMS messages in the flows, when you press enter to move in a new line, all the text is gonna be deleted.

Moved to anoter SMS application, not recommended at all.

Shoozy
Italy
22 minutes using the app
Yotpo - Email & SMS replied September 19, 2023

Thank you for sharing your feedback with us — we apologize for the inconvenience. We'd love another chance to make things right. Please contact us at your earliest convenience.

August 7, 2023

Their customer service is amazing. Elijah C promptly handled my request and was able to walk me through step by step on how to verify my account to get the app working on my store. I can't wait to learn more about how everything works to optimize it for my business!

The Black Wealth Collective
Canada
April 28, 2023

Quick and helpful agents. We had an issue verifying our domain and Keano helped us fix the issue right away. 10/10 recommend!

Sharper Barker
Canada
August 24, 2022

Te ayudan en lo que necesites de manera muy amable, la recomiendo mucho sobre todo para las personas (como yo) que están iniciando su página web y se agobian fácilmente con una nueva app.

theliquorstoreve
United States
September 10, 2024

Bali Body AU
Australia
About 2 years using the app
July 25, 2024

Juste
Türkiye
3 months using the app