Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Quin was extremely helpful and the process was really quick.
Rock N; Joann C;
I Like Yotpo Customer Support Service Too Much And Am Very Very Thankful
AJ T was amazing. Answered all my questions and gave me very valuable insight into some features included with my membership. I cant thank AJ T enough for all the help I received.
PL was extremely helpfull and helped me to understand and also solve the problem I was in. Hope everyone will have Melvin to help them out when facing a rough situation.
I recently reached out for assistance with setting up SMS Bump, and I had the pleasure of being helped by Don from the chat support team. From the beginning, Don was incredibly supportive and demonstrated a deep understanding of the SMS Bump setup process. His expertise shone through as he guided me through each step.
When I hit a snag, Don was there with a solution that resolved my issues effectively and efficiently. It's rare to encounter such a seamless support experience; Don’s proficiency made what could have been a complex setup feel like a breeze.
The overall service was commendable - timely, precise, and customer-focused. I'm thoroughly impressed by the level of professionalism and am grateful for the excellent support provided by Don. His assistance not only helped me get started with SMS Bump but also left me feeling more confident in managing it on my own.
Thank you, Don, for your exceptional service!
Quin has been very helpful and patient. I had a lot of questions and every question has been answered timely and informatively by Quin! You're the best!
Needed some help with something and I instantly got an agent, PL. They fixed the issue quick and I'm happy with it.
rock u rock!
John D, was extremely prompt and quick to handle my verification process. Hope to run into John D again if I require any support in the future.
Been using SMS Bump for SMS marketing for about 3 years now! I forgot how to verify an account for a client I am working with. I reach out to chat support and was connected with Quin. She was incredibly helpful and informative. Thank YOU!