Reviews (8,250)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 14, 2024

Quin did a great job helping me set up my store for SMS and marketing I'm happy to get things rolling.

Rob Steins
United States
About 1 month using the app
September 10, 2024

The team did great, John D provided clear and meaningful help

SorryFlamingo
United States
Over 2 years using the app
August 9, 2024

Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!

Rolovamodel
Finland
10 months using the app
October 23, 2024

Marnie was fantastic! Knowledgeable and easily walked me through all of the questions I had! Top notch service!

Envy The Eagle
United States
2 months using the app
November 12, 2024

Great supporting team! the quality you get out of the app as well as the people from the service team is amazing. I had this amazing person, her name is Joann, she completely helped me out and got right where I need to be!

CBDWellnessplus
United States
2 days using the app
September 11, 2024

I'm so thankful for such great customer service. Quin is the BEST!!!! Quin was extremely patient with me and took of everything I needed.

Don't Label Me (DLM)
United States
2 months using the app
October 17, 2024

I had an excellent experience setting up my SMS marketing campaign thanks to Rocky. From the very beginning, Rocky provided outstanding support, guiding me through the entire process with clarity and professionalism. He helped me configure everything step by step

qessence
United States
3 days using the app
October 9, 2024

really good and fast support especially Melvin for helping me with my problems.

Ascended Disciples
Sweden
3 months using the app
September 29, 2024

The apps service are cool. they have immediate live chat where there support advisors will come and help you out immediately, Joann was the guy who helped me out and explained me everything and set me up to start running my email campaigns

Digital Hub
South Africa
2 days using the app
August 13, 2024

I was struggling trying to set up things on my own. I was looking at many videos still confused but Yotpo support team has been a great help towards me. Especially "PL", She was very quick on responding and the communication was great. I definitely know I can come back and get the help I need.

Solid3eings
United States
26 days using the app