Reviews (8,215)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

August 16, 2024

Melvin from customer service helped, I am still trying to get the ropes of the app, however with my doubts, customer service has been there to help me, which I am grateful for.

Greetings,

Backyardia
Mexico
3 months using the app
October 23, 2024

Marnie was fantastic! Knowledgeable and easily walked me through all of the questions I had! Top notch service!

Envy The Eagle
United States
2 months using the app
August 14, 2024

I have used Yotpo on other stores and it is a must-have app for SMS flows. Rock N was very nice and helpful assisting me! He responded very fast also.

Sway Hoop
Portugal
4 months using the app
October 9, 2024

really good and fast support especially Melvin for helping me with my problems.

Ascended Disciples
Sweden
3 months using the app
October 17, 2024

I had an excellent experience setting up my SMS marketing campaign thanks to Rocky. From the very beginning, Rocky provided outstanding support, guiding me through the entire process with clarity and professionalism. He helped me configure everything step by step

qessence
United States
3 days using the app
September 29, 2024

The apps service are cool. they have immediate live chat where there support advisors will come and help you out immediately, Joann was the guy who helped me out and explained me everything and set me up to start running my email campaigns

Digital Hub
South Africa
2 days using the app
September 12, 2024

Melvin helped me get verified and was a very friendly and helpful experience

OBSCURE
United States
4 months using the app
October 8, 2024

The app is really nice and the customer representatives are very helpful when I have a problem. I am very grateful for that. Thank you also to Joan.

Chance Crochet
Türkiye
27 days using the app
August 14, 2024

John D was immensely helpful in helping me add code to my shopify theme!!!

gianci world!
United States
About 2 years using the app
August 26, 2024

Good APP and the customer service named John D was very patient and solved my problem effectively. Recommend

attifit
Hong Kong SAR
Over 1 year using the app