Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Still new to this app but so far it's been great! Support was good on the get go for a trouble I had ran into. "PL" was awesome and supportive. Quick to respond! Thanks! I will update this as I continue to use this app.
At first I was confused but as I got to keep going and experience SMS bump it has been a great experience and one person who helped me particularly was agent Marnie
Lovely support. Very receptive to suggestions and even idiot mistakes you make while setting up flows.
Melvin helped me out on a chat on some edge case scenarios, and its been nothing but lovely - they're receptive to suggestions. Would recommend yotpo 10/10
Melvin make a good job !
John D helped, was smooth process. i use sms bump (yotpo) for all of my online businesses
I had a wonderful customer service experience with "PL", who was quick, efficient, listened to my questions and problems well, and helped me find a solution in an easy-to-understand way. My problem was solved quickly and I am very thankful!
joann C was a lot of help and was very fast at it.
"Marnie provided exceptional service for my business today. The support was quick and friendly. I'm highly satisfied with the experience."
Marnie E was locked in and helped me fast
Whole process is really easy and is easy to learn and navigate and Quin was very helpful on setting up my account.