Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Dale C helped me out so much!! He was very quick with his responses and was very knowledgeable with everything I asked. His customer service was amazing I can hear the kindness coming through the chat. Thank you again for providing great customer service!!
PL was a great help for my concerns! She was able to expedite the process of getting things verified when I explained to her that I had a clothing brand release coming up in a couple days. Thank you for the help!
AJ T was terrific at helping me! He helped me through my ignorance of the coding aspects of shopify!
A customer support agent named Princess aka PL has been very cooperative and solved my problem very quickly. Would recommend this app for sure for someone who is looking to have email and SMS as their marketing channel and there'll be an excellent support team is there to guide you.
To whom this may concern,
Dale was my customer service representative today 11/21/2023.
Dale did an amazing job, he/she has patience and was well spoken. Dale knew exactly how to service me, with setting my SMSBUMP EMAIL & MESSAGES MARKETING up, for this I am pleased.
Thank You Dale!!!!
pl was super nice and helped me out great
John D was very helpful in making sure that everything got situated with my Smsbump!
Really helpful customer service provided by Quin - The platform is also easy to use and good value for money. - highly recommend
Install was quick and easy. Marnie was able to get my account validated right away.
Big shoutout to Djan Their expert assistance made getting my account verified a breeze. Djan's professionalism and quick responses were top-notch, making the process smooth and efficient. Highly recommend their stellar service, especially with Djan on the team!